Blog

January 29th, 2015

Security_Jan28_BMost of us have suffered the horrors of a computer virus at some point, and we know the damage that can be caused by these security infections. Our work gets disrupted as IT systems go down and, if we’re really unlucky, sensitive and valuable data might be lost or even leaked. But there’s a silver lining to most viruses, worms and other such malware, in that they can at least be tracked down and removed. Well, not always - enter the invisible Poweliks, which even your most sophisticated anti-virus software might not be able to protect you against. So, what do you need to know and how can you protect yourself?

What is Poweliks?

Security firm Symantec describes Poweliks as a trojan horse that performs malicious activities on the compromised computer. But it’s no ordinary trojan - unlike the majority, which infect your computer with malicious files, Poweliks is a silent and invisible threat that hides away in the memory registry of your system. It’s not entirely new for a virus to seek to cover its tracks by making itself "file-less" but, in contrast with Poweliks, most are wiped when you restart your computer and its memory is cleared. Worse still, Poweliks hijacks the legitimate processes and applications running on your network, inserting its code into them where it can largely evade detection.

First discovered back in August 2014, Poweliks has therefore created something of a headache for firms behind conventional security solutions like anti-virus software. Symantec and others have admittedly managed a number of updates to their protection in response to the threat posed by Poweliks. But although very minor records of the presence of the trojan are left behind by way, for instance, of registry logs, the signs of its destructive presence are much lower key than the computer world is used to, meaning Poweliks is unlikely to show up on most system scans.

Poweliks has links to Kazakhstan, the home of two servers the malware connects to once it is up and running from within your computer. The servers in Kazakhstan then send commands to the bug to tell it what to do next. In theory, this then makes way for the tool to be used to download other undesirable programs that could infect your system without your knowledge. It could equally be used to steal and disseminate data from your network.

How can I best protect myself?

As well as the anti-virus updates that have gradually been released - but which are still likely to have only a limited impact on threats of this type compared with those of the past - a number of Poweliks removal guides are now available online. Nevertheless, prevention as ever, remains better than cure. One method reported to have been employed in the distribution of the Poweliks infection is embedding it in a Microsoft Word document, which is then sent as an attachment to spam emails, and which the attackers hope your curiosity will lead you to open. Among the senders that these spam messages have masqueraded as being from are the United States Postal Service and Canada Post. Of course the best advice remains to be suspicious of any and every email attachment you open, particularly if you weren’t expecting mail or it's from someone you don’t know.

Should I be concerned?

In fact, revisiting your everyday security precautions is probably pretty good advice all round, since experts predict that this type of threat is likely to become ever more common as attackers seek to exploit the techniques of Poweliks in order for their infiltration to remain unnoticed for as long as possible. Sure enough, a number of copycat threats have already been detected by security specialists as of the start of 2015.

General awareness around web sites you choose to visit is also recommendable in particular, since others have also reported the bug making its way onto their systems thanks to so-called ‘drive-by download attacks’ - whereby simply visiting a malicious web site is enough to trigger the infection, and actively downloading a file isn’t even necessary. As a result, organizations may wish to consider more comprehensive filtering of internet access, or at the very least reactive blocking of known malicious sites, in order to prevent employees from inadvertently infecting a company network.

To find out more about IT security solutions and protecting your technology from attack, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Security
January 28th, 2015

GoogleApps_Jan27_BWe all use apps on our smartphones to simplify daily tasks and generally make our lives easier. As a business owner too, you might already be using the Google apps suite - including Drive, Gmail, Calendar and others - to more efficiently manage files, contacts and processes. But there are plenty more apps with their roots in the Google factory that can help you to be more productive in and outside of work. These five are among those for which you might want to hotfoot it to the App Store or Google Play.

Google Wallet

For a long time PayPal has been the default digital payment system - the one that instantly comes to mind when you think of paying for goods or services online. Now that has begun to change, with the launch of Google Wallet and more recently Apple Pay, which are designed to make it easy for consumers to make payments with just a couple of taps on both mobile devices and more conventional platforms. In the latest change to this developing sector, Google Wallet has teamed up with payment processor WePay, which provides the technology behind invoicing programs, e-commerce platforms and charitable donation and crowdfunding sites. The move expands the reach of Google Wallet - and Apple is said to be not far behind, with a similar deal - and makes now a good time to equip yourself with one or both apps. Expect mobile platforms like these to play an increasingly visible role in both online transactions and physical, face-to-face purchases in retail outlets and elsewhere.

Google Gesture Search

Need to quickly track down contacts, messages, applications and other data and files on your phone? Google Gesture Search may only be available for Android devices at the moment, but it can speed up the process of searching for that elusive file or folder. The app allows you to use your finger to draw letters, numbers or symbols on your phone’s screen to identify the item you are searching for. The app is also intelligent in that the more you use it, the more it learns from your search history and makes better, more accurate guesses at what you’re hunting for. Clunky text searches that either yield hundreds of irrelevant results, or none at all, are a thing of the past.

Google Waze

Waze is designed to help you avoid traffic jams and smooth the pain of your travels, while it also allowing you to out for pesky speed cameras. However, it isn’t proving as popular with law enforcement. Perhaps understandably in the wake of recent shootings, authorities fear the police finding feature of the app - primarily intended to give a heads-up on speed traps - could make it all too easy for those so inclined to locate and attack police. All the same, because the app is based on crowdsourced data about congestion and cameras as submitted by users, it isn’t a totally comprehensive map and doesn’t contain anything that couldn’t already be spread by word of mouth. But it’s probably enough to make your next journey that little bit easier.

Google Translate

Okay, so you already know about this popular translation app, which can help you switch text between around eighty languages. You might even be aware that the app already offers support for voice-to-text translation, whereby you can speak or play a recording of a foreign language into your microphone and have Google instantly translate it into the language of your choice. But at the moment, you have to know which language the original recording is in, in order to select it from within the app - and that is what is about to change. Though there is currently no definite timeframe for release, it is reported that Google is expecting to roll out new features to enable the app to automatically detect a number of common languages and translate without the need for any further human input.

Google Authenticator

It’s not only your laptop that should be protected with a secure password - with the number of apps and volume of data likely held in the cloud via your Google account, an intruder gaining access could leave you and your organization at serious risk of a data leak or other security breach. More secure than a regular password alone, Google Authenticator makes it easy for you to put into place two-step verification - which security experts recommend should be standard practice. Once you have this app fighting your corner, logging in to your Google account involves entering your regular password alongside a random code generated by the app - making it far harder for outsiders to break their way in. And because the code is actually generated on the device itself rather than sent from a Google server, it doesn’t even matter if your phone is offline or lacking mobile connection at the time.

Want to learn more about how Google Apps can transform your business and help you work more efficiently? Get in touch with us today.

Published with permission from TechAdvisory.org. Source.

January 22nd, 2015

socialmedia_Jan20_BIn today’s digital world, social media has become a vital tool that effectively helps accelerate business development and the relationship-building process between different organizations. And with solid communication being at the core of business development, let’s take a look at how social media can help drive partnering processes for the better.

In most cases, a business development manager already has an idea of the kind of company with which to partner. Their next step is to contact that company via a phone call or email. However, this can be an unreliable way to reach out, especially when your potential partner has never heard of you. Social media speeds up this process by identifying the best person to contact, as well as determining if you have any mutual connections.

Simply put, social media lets you understand the background of different companies and gives you an idea of the different players involved, before you even engage in a dialogue. With this in mind, let’s take a look at four ways you can utilize information available on social media to enhance your business development success.

  1. Social media is an extra pair of eyes Social media allows you to see first-hand what potential partners, competitors, and customers are doing, which is a major asset when it comes to your business development and performance. This can also reveal business-relationship possibilities or even warn where it is best to stay away. It’s crucial to position yourself and your company as industry experts by sharing mind-blowing content as well as highlighting recent successes.
  2. There’s no universal message in social media The way people behave and connect across different social media platforms varies, therefore it is important to adjust accordingly. For instance, you might use Twitter to promote ongoing marketing campaigns, share content, and direct customer service requests. You may use Facebook for larger marketing initiatives, such as showcasing a company’s culture and resources. It’s important to remember that there’s no universal rule to utilizing social media and that it is beneficial to be flexible. Think about what your individual goals are and work out which social media platform is the best avenue to explore.
  3. Leverage employee relationships If you’re looking to connect with an individual in a specific company, make it a habit to check and see if anyone in your company has a pre-existing relationship with that person. Social media channels like Facebook and LinkedIn make it fairly easy to spot mutual connections, so it is a good idea to get into the habit of checking. Whether you ask your colleague to help make an introduction or to arrange a meeting, a mutual connection gives you the competitive edge in effective business development.
  4. Use social media as a touchpoint Social media is not only essential to business development, but also complements other more traditional practices, such as when you’ve sent an email or voicemail to a business prospect that has gone unanswered. It’s understandable that people get so busy they can delay, forget or pass over an inquiry, but instead of passively waiting for a reply, why not make it standard practice to follow up separately via LinkedIn or other social media platforms? This way you can build additional opportunities with potential partners, increase the likelihood of a response, and even forge a future business relationship.
The fundamentals of business development are strong relationships with a partner or companies with a good reputation, who will have a positive impact on your business, such as marketing an initiative collaboratively. Social media can get this whole process started, so the next time you’re looking to contact a business prospect or potential partner, start by visiting their social media channels to get the heads up to help you in your quest.

Looking to learn more about the benefits of social media in business? Contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
January 14th, 2015

GoogleApps_Jan12_BDoes your approach to email need a thorough detox? If email feels like a black hole into which too much of your time disappears, it could be time to re-think your approach. With these productivity hacks for Gmail, you can turn things around and put email to work for you again - freeing up valuable time to concentrate on running your business.

Customize your email address and harness filters

Did you know that, if you use Gmail, you can customize your existing email address? Whether you have a regular @gmail.com or @company.com address, you can adjust your username depending on who you are giving it to and what you are likely to receive. For example, if your basic address is theboss@company.com, you could give theboss+friends@company.com to friends and use theboss+blog@company.com to invite blog comments.

Combine this feature with Gmail’s native filters to add labels to emails depending on which address they are sent to - so you can keep work and play separate, or file blog comments to deal with at a set time. Don’t want to see Facebook email notifications? Change your profile to use the email address theboss+spam@company.com and set up a filter to direct those messages to the trash. Your email is compartmentalized and you can see what you need to, when you really need to.

Can frequent responses to save time

Do you get similar email enquiries every day? If you currently pen a fresh reply to each message that arrives, then kick that habit right now and save yourself a heap of time. Gmail’s built in Canned Responses function allows you to store messages that you frequently send so they are ready to use at the touch of a button.

Enable Canned Responses from the Labs tab of the Gmail settings page, then when composing a new message just click the arrow icon in the bottom right-hand corner of the screen and select Canned Responses. From here you can use an existing canned response or add a new one. Then just hit send!

Schedule emails and reminders with Boomerang

The Boomerang add-on, which comes as a web extension for Chrome, Firefox and Safari browsers and as an Android app, enables you to bounce new emails right out of your inbox and schedule their return when it suits you. The emails are stored remotely, freeing you up to concentrate on more urgent tasks.

Likewise, if you need to send one or more emails at a specific time but won’t be at your desk, with Boomerang you can schedule the emails in advance to send automatically when you need them to. You can also put this feature to use to schedule emails to send to yourself that act as task reminders.

Quick question? Chat instead

Don’t underestimate the value of Gmail’s chat system, or Hangouts as it is known in the age of Google+. Save yourself the time spent composing a long-form email, and the back-and-forth of conversation between recipients, by penning a brief chat message when you just need to ask a question.

Chances are too that colleagues will be less daunted by an instant message than an email, and more likely to respond right away than put it off. Hangouts need not be limited to one-to-one conversations - to start a group chat, open a chat with one colleague and then click the stick person icon beneath their name. You’ll see a list of contacts that you can add to the conversation.

Treat your email like a relay race

Of course, the best way to save time on email is to limit the amount of time you spend on it - one great way is by using the browser extension Mail Timer. This nifty add-on allows you to set yourself a maximum amount of time - say two minutes - to respond to each email. After that, a pop-up message will let you know you’re out of time and encourage you to continue to your next message. Not only will Mail Timer train you to be more concise in crafting emails, but it is a great way to get into the habit of swiftly clearing your inbox of messages that only need a brief reply - you can archive others to deal with at a set time (or use Boomerang to bring them back automatically when it suits you).

If you would like to learn more about using Gmail, or any other Google app, please get in touch with us today.

Published with permission from TechAdvisory.org. Source.

January 14th, 2015

Security_Jan12_BAny business can become the victim of security breaches on a mass scale, as shown by the debacle which recently eclipsed Sony and forced it to temporarily cancel the release of blockbuster movie The Interview. Beneath the dramatic headlines are lessons for small business owners everywhere in how simple errors in IT security management can have grave consequences. These tips will help prevent your firm being the next to suffer Sony’s fate.

Don’t let basic security habits slip

Our modern-day instinct tells us that the answer to potential security breaches is to install new layers of Antivirus software, firewalls and further encryption systems. While these are all worthy additions to your company’s armor of security shields, they will do little to help if good old-fashioned protective habits are allowed to slide.

Instill a disciplined, security-conscious mentality in your organization, and keep the messages simple so that staff remember and follow them. Focus on regularly changing passwords and keeping them secret, being vigilant about avoiding unexpected links in email messages, and limiting network access for the likes of external contractors to that which is absolutely necessary.

One of the ways hackers made their way into the Sony network was by tricking administrators into thinking they had a legitimate need for access: teach your staff to be careful, and praise cautiousness even if it turns out access is warranted. Encourage staff to flag up potential security lapses, and make sure they know that reports will be followed up and loopholes closed.

Take a flexible and agile approach to IT

IT changes, and so do the ways best suited to keeping it safe. This means it is vitally important to keep your IT systems up to date, and where necessary to do away with outdated practices that could leave your business technology exposed. This involves more than just ensuring that your network is running updated Antivirus software to catch the latest bugs and worms - it means staying abreast of emerging methods to mitigate potential threats from hackers worldwide.

All of this uses staff and resources that your small business might not have - which is where outsourced managed services come in. Using a managed service provider as an add-on to your own IT team can give you extra flexibility and the ability to keep abreast of industry security developments, even when you lack the time to do so yourself.

Equally, know when it is time to ditch data - think of emerging social networks like Snapchat, which set messages to self-destruct after a set time, as your cue to make your data retention policy less permanent, particularly in relation to email. If you no longer have a business need or a regulatory requirement to retain information, then delete it - in the process you can limit the possible damage even if the worst should occur and you fall victim to an external attack.

Backup, backup, backup

The last thing you want in the event of a security breach is for it to hit your day-to-day operations - the potential damage caused by the hack itself is likely to give you enough to worry about. But that is exactly the situation Sony found itself in after its latest hack, with its email system down and staff forced to return to the days of pen, paper and even the fax machine.

As well as ensuring alternative means of communication remain open to your business in the aftermath of a possible attack, it is also vital to make sure that you retain access to the information most critical to your work. Regular, secured backups help ensure that, whatever happens, the show is able to go on and your firm’s productivity and revenue are not unduly hit. Engaging professionals to undertake your backups on a managed service basis also means this can happen routinely and without fail, while you stay focused on running your business.

Want to learn more about how to reduce your IT network’s vulnerability to attack? Get in touch with us today.

Published with permission from TechAdvisory.org. Source.

Topic Security
December 31st, 2014

security_dec24_BTake some time and research how companies are hacked and you will quickly come to realize that there are a wide variety of methods at a hackers disposal. One of the increasingly common, and effective strategies being employed is spear phishing. In early December 2014, a new spear phishing attack was uncovered, one that has proven to be quite effective against large businesses, and could possibly target small companies as well.

What is spear phishing?

Spear phishing is an advanced form of phishing where attackers troll the Internet for relevant information about you and then create a personalized email that is sent to you. This email is usually developed so that it appears to be coming from a friend or trusted partner and contains links to a site or program that can initiate an attack or steal information.

More often than not, these links are to websites where you enter account information, passwords, and even bank account details, or any other personal information which can be used to break into computers and even steal your identity.

What is this latest spear phishing attack?

This new form of spear phishing, being carried out by an organization who calls themselves FIN4, has actually been around since as early as mid 2013. When they attack Wall Street listed companies they are doing so to steal valuable plans and insider information.

What we know is that they send highly savvy and targeted emails to people at a company, trying to harvest Microsoft Outlook account information. Once they have this crucial data they then target others inside, or connected to, the organization, with the same email, while also injecting the code into ongoing messages. This method can spread the attack quickly, leading to a potentially massive security breach.

In the email examples of this phishing threat, the attackers write mainly about mergers and other highly valuable information. They also include a link to a forum to discuss the issues raised further. These emails come from people the recipient already knows, and the link is to a site that asks them to enter their Outlook account and password before gaining access. When this information is entered, it is captured by the attacker and used to launch more attacks.

What can we do to protect our systems?

From what we know, this attack is being carried out largely against law firms, finance companies, and other large organizations. While this discounts many small businesses, there is a good chance that the attackers will turn to small businesses operating with larger companies at some point.

Because this is an email-based attack, you need to be extra vigilant when opening all emails. Be sure to look at the sender's address, and read the body of the email carefully. While hackers generally have good English skills, they aren't fully fluent, which means you will notice small mistakes. Also, keep in mind previous emails sent by the recipient. If the tone and style is off, then the email may be fake.

It is important to always look carefully at all links in email messages. If a link looks suspicious, then ask the recipient for more information or to tell you where the link goes. If you come across any site asking you to enter account information, be extra careful. Look at the URL address in your browser, if it doesn't sat HTTPS:// before the address, then it may be a good idea to avoid this.

If you have any questions on spear phishing and how you can prevent it, contact us today to see how we can protect your business.

Published with permission from TechAdvisory.org. Source.

Topic Security
December 30th, 2014

BCP_Dec23_BWith a Disaster Recovery Plan and Business Continuity Plan, businesses need to ensure that a proper data and system backup solution is in place. There are many different ways to implement a backup solution, with one of the most common being online or cloud-based backup. While these systems are popular, there is still confusion over what exactly it is.

What exactly is online backup?

In a wide sense, online backup is a backup system where your files, folders, and even systems, are backed up to an offsite storage server over your Internet connection. Tech experts also refer to this service as remote or cloud-based backup.

When you back up your files and systems to an online solution, your files are stored off site, usually in redundant data centers. This means that should something happen to your files you can access the system via another computer and restore your backups onto that computer, as long as you have an Internet connection.

For many companies, this is arguably the most efficient form of backup, not because of the backup method itself, but because of the fact that your backups are stored remotely The chance your data will be accessible if your business faces disaster increase, as data can be recovered quicker than most other systems.

How do online backups work

Like most other technical systems out there, there are numerous varieties of online backups. Some of the most effective are image-based, which take a snapshot of a computer or server at a specific time and then upload this to the remote backup servers. This snapshot contains the whole system as it is and can be easily recovered.

Other solutions can be automated to back up specific files and folders, and run through a Web-based interface that can execute a backup from almost anywhere. Beyond this, many systems can be managed by a company like us. We can implement a system that works best for your company and your data, and then manage it so that your data will always be available when you need it. Should something go wrong, we can even help you recover your systems.

4 Benefits of online backup

Companies that implement an online-based backup have been able to realize the following benefits:
  1. Decreased recovery time - Because your data is stored online, as long as you have an Internet connection you can begin recovery at the click of a button; there is no having to go find your backup, then figure out how to recover it. Most companies see a generally reduced backup recovery time when they implement an online system.
  2. Increased backup reliability - Over time, physical systems break and need to be replaced, and this can happen at any time. Because online systems are managed by other companies, whose main job is to ensure backups are always available, you see increased reliability with these systems.
  3. Decreased costs - Physical backup systems can be costly, especially if you have a large number of systems or a large amount of data to back up. Many online providers charge a flat monthly fee that often works out to be less costly than other solutions. Beyond this, you don't need to invest in physical backup solutions and the storage space to house and maintain these. As a result you should see lower costs.
  4. Increased data availability - As long as you have an Internet connection, your data will be available. This means you don't have to worry about your offsite physical data being okay, if you have a problem or disaster strikes on your premises. With online services data is available when you need it.
If you would like to learn more about online backup, contact us today and let us reveal just how dynamic and effective our solutions can be. Don't wait until you have to face a backup issue to back up your vital data!
Published with permission from TechAdvisory.org. Source.

December 18th, 2014

SocialMedia_Dec15_BSocial media has come to play a large part in the content marketing campaigns of many businesses. While creating a solid presence can be beneficial for businesses, owners often struggle to get their content shared. There are many reasons why, but here are four main ones that you should be aware of and what you can do about them.

1. The vast majority of people are hesitant to share content

According to a study conducted by Carnegie Mellon University and Facebook over a 17 day period, approximately 15.3 billion comments and posts were written but were then deleted and not posted on Facebook alone.

While the reasons will have been varied, the numbers highlight that the vast majority of users are sensitive to what they post on Facebook, and most most likely other networks as well. What does this mean for businesses? Well, you need to ensure that the content you are posting offers value to not only your audience, but their audience as well.

Think about when you have shared content on any network. You probably didn't do so 100% for yourself, but instead shared the content or created a post so your audience would interact with it, or possibly get something out of it. Think of this as the "hmm, that's interesting, other people will like it too, so I'll post it" mentality. By sharing content others enjoy or respond to you get the benefit of increased recognition.

If you can create content that gets people to think this way, there is an increased chance that they will share it.

2. Facebook users want to be seen in a positive light

According to a study carried out by INC. 80% of respondents share content because it shows that they are being a good friend to those they care about. People use social media to foster good relationships and connect with those they care about. And if somebody regards your posts as potentially able to tarnish their image on social media, they won't share it.

Businesses looking to capitalize on this need to try to create content and campaigns that help users better relate to one another. Combine this with the above example of creating interesting-to-share content and you will be more likely to see an increase in shares.

3. Content doesn't fit our salient identities

Because social media has become an extension of society, many experts apply common social science principles to it. The most commonly applied theory is of the five identities (relational, personal, social, superficial, and collective) that determine how people behave in a certain situation.

If you are posting content that doesn't fit with an an individual's current identity then it's not going to be shared. So, how can businesses capitalize on these changing identifies? One effective way is to get to know your main target audience; how they act and react to certain social cues, and then create content to fit with this behavior.

For example, if your target group for posts is parents, then using language and content that triggers parental instincts could increase shares as parents associate better with it.

You might want to widen your focus too and try developing content that capitalizes on different identities, tracking what works best.

4. Content doesn't mesh with a user's values and goals

The same INC. study found that after being a good friend, 63% of users surveyed noted that they were more likely to share content that reflected their goals, values, and dreams.

How can a business capitalize on this? The best way is to get to know your audience. Look at their posting and sharing habits and the type of content they share on a regular basis. This may change over time, but you will see patterns evolve for different groups. If you can develop and post content that reflects these main goals and values then you are more likely to see your content being shared. Try different approaches and keep in mind who you are developing content for.

If you are looking to learn more about social media, contact us today to see how our systems can help you integrate it with your business success.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
December 17th, 2014

Office365_Dec15_BCloud solutions have become an integral part of many businesses. If you are looking to implement a new cloud solution, one of the best places to start is with Microsoft's Office 365. This business-oriented platform has a lot to offer users, however, as with all other Microsoft products, there are a wealth of plans to select from. Here is an overview of the most common versions.

A brief look at Office 365

The easiest way to classify Office 365 is as a cloud-based version of Microsoft Office aimed at businesses. This subscription-based service offers businesses all the productivity software they need plus a solid platform for their communications. Think of Outlook combined with Lync (or Skype) and Office apps, all of which are accessible via your browser, or can be installed on your own servers.

Beyond this, there is a supporting layer called SharePoint that links all of these apps together, thereby giving you a central place to store all of your documents which can then be collaborated on using various Microsoft apps.

As noted above, Office 365 is subscription based. The business-oriented subscriptions are broken down into two main categories: Business and Enterprise subscriptions. Of course, there are other subscriptions for other categories like Education and Government, but we will focus this overview on the two main small to medium business categories.

Business subscriptions

There are three plans under the Business subscription category:
  • Office 365 Business Essentials - Comes with online versions of Office apps (Office Web Apps), Lync for business, online storage through OneDrive and a corporate email address. This plan is ideal for businesses who don't need full versions of Office apps. Plans cost USD 5 per user, per month on an annual commitment.
  • Office 365 Business - For businesses who need installable versions of Office along with cloud-storage through OneDrive. It does not come with hosted email or business communication tools like Lync. If you already have hosted email, and are just looking for Office apps, then this could be a good plan for you. Plans cost USD 8.25 per user, per month on an annual commitment.
  • Office 365 Business Premium - This subscription is for businesses who want the whole package. It combines all the elements of the above plans into a solution which is ideal for smaller businesses or even enterprises. If you are looking for a full solution, then this plan could be the best fit for your business. Plans cost USD 12.50 per user, per month on an annual commitment.
It is worth noting here that all three of these plans have a limit of 300 users per plan, giving you a maximum of 300 subscriptions.

Enterprise subscriptions

These subscriptions are aimed more at larger organizations, or businesses who need more control over Office 365 and access to features like Business Intelligence, Enterprise Management apps, and even business portals. As with the Business subscription category, there are three main plans in the Enterprise subscription category:
  • Office 365 Enterprise E1 - Comes with online versions of Office apps (Office Web Apps), Lync for business, online storage through OneDrive, a corporate email address, and a corporate video portal. This plan is ideal for businesses who don't need full versions of Office apps. Plans cost USD 8 per user, per month on an annual commitment.
  • Office 365 Pro Plus - This plan is for businesses who need installable versions of Office along with more advanced apps like Access, and cloud-storage through OneDrive. It does not come with hosted email or business communication tools like Lync. If you already have hosted email, and are just looking for Office apps, then this could be a good plan for you. Plans cost USD 12 per user, per month on an annual commitment.
  • Office 365 Enterprise E3 - This subscription is ideal for companies who want absolutely all Office 365 has to offer. This includes all of the above, plus advanced business intelligence tools, compliance protection, enterprise management, and more. If you are looking for a full solution, then this plan could be a good match for your business. Plans cost USD 20 per user, per month on an annual commitment.
Businesses who subscribe to Enterprise plans can sign up for an unlimited number of subscriptions.

Which plan is best for my business?

This is a tough question to answer outright. What we recommend is contacting us. As experts in all things Microsoft, we can work with you to not only help you pick the plan that is best for your business, but ensure it is installed correctly. This can help further reduce costs and increase productivity.

Contact us today to learn more about how Office 365 can enhance your business.

Published with permission from TechAdvisory.org. Source.

December 16th, 2014

GoogleApps_Dec15_BThere is a good chance that when you work in your browser, you usually have a number of tabs constantly open in the same window. For example, you may have Gmail open, Google Drive, etc. If you close the window, you will no doubt need to open the tabs again and again, which can be frustrating. To make browser use easier, Chrome has created the Pin Tab feature.

What is Chrome's Pin Tab feature

When using Chrome's tabs, you will notice that tabs open from left to right. When you browse the Internet, you likely open the most used or important sites first, which means they will open to the left. The problem with this is we often have so many tabs open that it can be tricky to find or quickly navigate to the tabbed sites we use the most.

One way to solve this problem is by pinning these to the tab bar. When you do this, the tab will be pinned to the left-hand side and made smaller. This makes it easier to find your important tabs and keep these sites and tabs more organized.

How do I pin tabs?

If you would like to pin tabs:
  1. Open the site you would like to pin in a new tab.
  2. Right-click on the tab.
  3. Select Pin Tab.
This will shorten the tab to just the site's icon and move it to the far left of the tab bar. Pinning other tabs will also move them to the left, beside the other pinned tabs. Any new tabs will be opened to the right of pinned tabs.

It is important to note here that because the pinned tabs are smaller any live tabs, such as Gmail's unread message counter, or Facebook's chat reminder, will no longer be updated. For most tabs this is not an issue, but for tabs like Gmail you will have to physically click on the tab to check if you have any new emails.

How do I unpin or move tabs?

You can unpin tabs by right-clicking on the pinned tab and selecting Unpin Tab. You can also move the order of pinned tabs by clicking and holding on the pinned tab you would like to move and moving it left or right. As you do so, you will notice other tabs change order.

If you would like to close the pinned tab, either unpin it first and then press the X at the right-hand side of the tab, or right-click on the tab and select Close Tab.

Looking to learn more about using Chrome? Contact us today and we can show you how to enhance your business functions.

Published with permission from TechAdvisory.org. Source.