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Why telephony and VoIP attacks continue

Hackers will never stop looking for new ways to hurt your business. One way is through launching denial-of-service (DoS) attacks on Voice over Internet Protocol (VoIP) systems. Read on for a complete rundown of this cyberthreat. Denial-of-service attacks The end goal of any DoS attack is to overwhelm a system with so many requests that […]

Predictive forecasting in Office 365’s Power BI

People have always been intrigued by what the future holds, especially when it comes to business. If you’re an Office 365 subscriber, you now have Power BI’s predictive forecasting at your disposal.

BI is for small businesses too

Business Intelligence (BI) has conventionally been limited to big business; only they can afford pricey experts with specialist knowledge who can leverage BI’s value. But the rise of self-service BI tools has leveled the playing field, allowing small- and medium-sized businesses (SMBs) to get in on the game too. And with SMBs now producing far […]

Windows 10’s November 2019 Update: What you need to know

Microsoft rolled out the latest Windows 10 update on November 12. And though it’s a relatively small update, it comes with new features that will improve your Windows 10 computer’s functionality and performance. Also known as Windows 10 version 1909 or 19H2, the Windows 10 November 2019 Update can be installed by heading to Settings […]

BYOD tips to improve security

Lax bring your own device (BYOD) policies are a growing concern for businesses. If not managed properly, these can pose security risks to your organization. How can you mitigate the risks associated with the BYOD trend? Whether your employees are using smartphones, tablets, or laptops, you need a BYOD security policy. Additionally, you need to […]

What hyperconverged infrastructure can do for SMBs

Thorough IT infrastructure builds tend to be cost-prohibitive and consequently, difficult to justify for many businesses. Hyperconvergence is a great alternative to traditional IT builds, both in terms of cost and robustness. What are hyperconverged infrastructures? In a traditional IT environment, networking, server, and storage hardware need to be purchased separately and configured to work […]

Preventing theft of service in VoIP

VoIP phone systems use the internet just like any PC. Therefore, hackers can gain access to your servers and data network through VoIP phones. Understanding how to combat theft of service in VoIP is critical, so if you want to learn how to do it, read on. What is theft of service? Internet-based phone systems […]

Avoiding Office 365 migration failure

Office 365, the cloud-based version of Microsoft Office, is becoming the most popular software suite used by small- and medium-sized businesses (SMBs). With an ever-increasing number of organizations migrating to this solution, it’s not surprising that other companies are also considering making the move. However, these five issues can cause an Office 365 migration to […]

Benefits of CRM for businesses

At the end of the day, the success of any business comes down to whether it’s making a profit. That’s why building and maintaining relationships with your customers — your primary source of revenue — is extremely crucial. To respond to this need, savvy business owners are implementing customer relationship management (CRM) systems as a […]